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Customer Sales Advisor

Rawtenstall Lancashire Sista ansökningsdag: 2021-11-13

Doro is a global leader in telecare for seniors and our products are sold in over 40 countries on five continents. Technology enabled care is what we do, and we have over 30 years' experience in the sector.

Passion for customer service and ability to work effectively with service users enquiries is of most importance to this position. Join us and become a "Everyday Hero" supporting customers to live independently.

Key responsibilties of a Customer Sales Advisor:

  • Handle calls and process emails to assist or resolve enquiries
  • Process customers orders in a timely manner and with knowledge of the services and products we can supply
  • Looking for ways to improve customer experience and efficiencies 
  • Pro-active follow up calls to customers

You will need to be confident in communicating across different departments and be supportive to your colleagues. 

This is an office based role from our Lancashire office and if Monday to Friday 9 to 5 on a permanent basis. 

 

 

We offer flexible hours, 24 days annual leave, pension, life assurance, eyecare, health and discount schemes. We care, we are trustworthy and we are visionary. If that is you too then join us. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the Recruitment Team on hr@doro.com